Buyer's Guide
Customer Experience Suite
Freshworks

Freshworks Buyer's Guide

This guide has been created using Cledara’s data to help software buyers make an informed decision on whether

Freshworks

is the right solution for their business.

Pricing per year
From
$
to
$
similar to
Popularity
8
%
 of Cledara customers use
Freshworks
Security + compliance
SOC 2, ISO 27001, GDPR
 compliant

Freshworks Buyer's Guide

Freshworks is a cloud-based business that provides customer engagement software. The company offers software such as customer service products, information technology service products and customer relationship management products.

Pricing per year
From
$
to
$
similar to
category/app team
Customer Support
Customer Success
Sales
reviewed by
Nikesh Ashar
Popularity
8
%
 of Cledara customers use
to
Freshworks
Security + compliance
SOC 2, ISO 27001, GDPR
 compliant

What is Freshworks?

Overview

Freshworks
HQ
California, United States
Founded
2010
Country availability
Customer Support
Customer Success
Sales

Cledara’s Take

How much does Freshworks cost?

Plans and pricing

Company size
Lower price
Median price
Upper price
0-50 Staff
Lower Price
Median Price
Upper Price
0-50 Staff
$
$
$
50-100 Staff
Lower Price
Median Price
Upper Price
50-100 Staff
$
$
$
100-150 Staff
Lower Price
Median Price
Upper Price
100-150 Staff
$
$
$

Open Pricing Index

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Freshworks security and compliance

Freshworks

is compliant with:

SOC 2, ISO 27001, GDPR

What are the alternatives to Freshworks?

Software payments
Control your spend with payments built for software
Spend MANAGEMENT
Brex, Ramp, Payhawk
NEGOTIATION SERVICES
Tropic, Vendr, Sastrify
SAAS MANAGEMENT
Torii, Zylo, Bettercloud
Cledara
Software payments
Control your spend with payments built for software
Tools
Popularity
Cledara Market Share
Price
Best for
Popularity
Cledara Market Share
Price
Best for
Freshworks logo
Freshworks
8
%
Popularity
Cledara Market Share
Price
Best for
Popularity
Cledara Market Share
Price
Best for
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%
Popularity
Cledara Market Share
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Best for
Popularity
Cledara Market Share
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Popularity
Cledara Market Share
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Popularity
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Price
Best for
Tool Alternative
Best for
Comprehensive payroll and IT management integration.
Popularity
Cledara Market Share
Price
Best for
Tool Alternative
3
in Category
%
%
Price relation
Comprehensive payroll and IT management integration.
Tool Alternative
Best for
Comprehensive payroll and IT management integration.
Popularity
Cledara Market Share
Price
Best for
Tool Alternative
#
3
in Category
%
%
Price relation
Comprehensive payroll and IT management integration.
Popularity
Freshworks logo
Freshworks
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Cledara Marketshare
Freshworks logo
Freshworks
8
%
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%
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%
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%
Price
Freshworks logo
Freshworks
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Best for
Freshworks logo
Freshworks
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