Welcome to our FAQ
Here we answer frequently asked questions about Cledara. Please visit this page regularly as we update it as we receive new questions.
Frequently Asked Questions
How much does Cledara cost?
What is needed to open a Cledara account?
How do I put money in my Cledara account?
What are the transfer limits?
How long does it take to receive money into my Cledara account?
Is there a limit to the money I can have in the account?
Where is my money held and is it safe?
What is a Premium User? What is a Regular User?
Can I send money to other bank accounts?
What type of card is a Cledara card?
What is a virtual card?
How much does it cost to issue a virtual card?
How long does it take to issue a virtual card?
Do I need to activate the virtual card?
How do I make a payment with a virtual card?
Which billing name and address should I use when making a payment with a Cledara virtual card?
What happens when I disable a virtual card?
Will my Cledara virtual card work in other currencies?
Is Cledara compatible with Curve?
I just bought something online and I can see a small charge to my virtual card which is different to what I was expecting to be charged, why is that?
How much does Cledara charge for FX?
Can I load my Cledara card in ApplePay, GooglePay etc?
Can I get a physical Cledara card?
What is the subscription payment limit?
How do I edit my subscription?
What is the difference between admin and team member?
How do I invite team members?
Can I make one-off purchases?
What happens if I disable my subscription virtual card?
What is the difference between Total balance, Available balance, and Committed balance?
What happens if my subscription costs more than the payment limit?
What happens if there is not enough money in my Cledara account?
When do I have to put more money in my Cledara account?
What currencies does Cledara support?
How is Cledara regulated?
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