Slack Buyer's Guide
This guide has been created using Cledara’s data to help software buyers make an informed decision on whether
Slack
is the right solution for their business.
From
$
1526
to
$
13742
63
%
of Cledara customers use
Slack
SOC 2, ISO 27001, GDPR
compliant
Slack is an instant messaging app for professional collaboration. It offers 1-1 conversion channels for employees, private and public group chats, and video chat facilities, to help teams work together more efficiently.
Overview
Company-wide
Information Technology (IT)
Other
Cledara’s Take
Slack is a versatile and user-friendly collaboration platform which many organizations would not be without. Its cheerful interface and comprehensive communication tools make it indispensable for many of our customers. Slack’s offer is especially useful for remote teams, or teams split between offices in different locations, since it helps overcome the challenge of creating a friendly and connected work environment, when face-to-face interaction isn’t possible.
Slack’s pricing varies depending on how many seats your team needs and which features you require.
Plans and pricing
0-50 Staff
Lower Price
Median Price
Upper Price
0-50 Staff
$
1526
$
2819
$
4200
50-150 Staff
Lower Price
Median Price
Upper Price
50-150 Staff
$
3179
$
6778
$
9264
150-250 Staff
Lower Price
Median Price
Upper Price
150-250 Staff
$
478
$
9467
$
13742
Open Pricing Index
What is Slack used for?
Slack is used to streamline communication and collaboration within teams, facilitating a more agile and responsive work environment.
Use cases
Centralizing team communication
The main use for Slack is to bring company communication into one accessible location. It serves as a more efficient and interactive replacement for email.
Streamlining workflows
Slack can integrate with other tools in your tech stack to enhance the efficiency of your workflows. It does this by using its notification feature to alert your teammates to relevant information in other apps.
Main features
- Instant messaging
Slack provides a centralized hub for team communication via live chat. It offers multi-user chats, one-to-one chats, and chats where only admins can post messages. - File sharing
Slack allows teammates to instantly send each other files and links. You can also save links and files to a team chat. - Video calling
Slack offers features to audio or video call your teammates without leaving the platform. - Collaboration tools
Slack has features to help your team work together on projects and keep relevant information easily accessible, including ‘canvas’ and ‘pinned message’. - Integrations
Slack can draw your attention to information in your other apps. For example, you can integrate it with your Google Calendar, and get a notification via Slack when your meeting is about to start.
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What do people think of Slack?
We’ve looked at reviews across a number of platforms and summarized the sentiment of Slack users. Here’s what they say are the benefits of using the platform, and a few points they dislike.
View on G2 (4.5 stars) View on Capterra (4.7 stars)
Highlights
- Integrations
Several reviewers mentioned how seamlessly Slack connected to the apps they use. This allows teams to get notifications via Slack, triggered by actions in other software. - Organization of comms
Many users said Slack made it easy to keep track of topics and conversations, thanks to archiving, file-sharing, and pin message features. - Friendly interface
A handful of reviewers praised how friendly Slack’s UX seems, and enjoy the ability to add custom emojis to the organization's chat features. - Search function
Some users mentioned how useful Slack’s chat history feature is for finding relevant discussions that took place across the company.
Concerns
- Notifications
One or two reviews mentioned that some of their team members become distracted by message notifications via Slack. - Pricing
A handful of reviews described Slack as having a relatively high price point, particularly for advanced features.
Slack
is compliant with:
SOC 2, ISO 27001, GDPR
Alternatives to Slack include Microsoft Teams for those already embedded in the Microsoft ecosystem, Discord for voice-centric communication, Google Chat for users integrated with Google Workspace, and Mattermost for organizations that require a self-hosted platform.
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