TextExpander is a SaaS product that provides a solution for teams and individuals to increase productivity by automating repetitive typing tasks. The product allows users to create customizable and shareable snippets of text that can be quickly accessed through a search or abbreviation. TextExpander works on various platforms including Mac, Windows, Chrome, iPhone, and iPad, making it accessible from any device. One of the key business problems that TextExpander solves is the time wasted on repetitive typing tasks. By using the snippets feature, users can save time and increase efficiency by automatically inserting frequently used text, such as emails, boilerplate content, and URLs, as they type. This can be especially beneficial for customer support, sales, recruiting, software development, IT support, legal, and education professionals.The most popular features of TextExpander include the ability to create and share snippets of text across teams, customize messages using fill-in fields and optional sections, and access snippets from any app or platform without the need for integrations. The product also offers data-driven team insights, allowing users to track usage and performance through a centralized dashboard.